[atlas-l] on "feedback"

[Peter Saint-Andre]

jer wrote:
> I've been thinking quite a bit about how a standardized feedback  
> system might work, for Brokers to offer some kind of quality measure  
> back to both the Collectors and Factories from which the results came.
> 
> One of the conclusions that I'm starting to come to is that positive  
> feedback is bad.  

What is the purpose of the feedback?

My understanding is that in general reputation systems function better
by making use of positive feedback than negative feedback.

> Both in that it's prime for abuse, and in that it's  
> a potential privacy issue.  The abuse factor means that it's yet  
> another item that a system would have to track quality and reputation  
> on, and once it's decided that the positive feedback is genuine it  
> then becomes many more factors to try and deal with as each Broker  
> would likely behave differently.
> 
> As for privacy, I keenly want to avoid with great distance *any* kind  
> of ability for Collectors/Brokers to learn more about the user, that  
> is absolutely the Brokers job and any user information should never  
> leave that system.

+1 to that!

> What I do think is worth standardizing is negative feedback.  One of  
> the most powerful tools an end user can have is the ability to say  
> "this is wrong" and decide to share that with everyone.  The value of  
> a recognizing something incorrect is immediately important to  
> everyone, the Broker, Collector, and Factory.

How is that less open to abuse than positive feedback?

> 
> Again, being keen on privacy, this "problem report" should be as  
> generic as possible, and contain really only two items, the knugget  
> ID, and a human string.  

What is a human string? Is it human-readable text provided by a user? If
so, is it internationalizable?

> The negative feedback wont even have the  
> context of the query unless it was given in the string. 

+1

> Primarily,  
> these problem reports should be (aggregated and then) processed by  
> people within the Collectors and Factories.  A Broker may (often) use  
> generic templates for the string parts, making it easier to aggregate  
> them for review.

Templates sound like a good idea, but I suppose they may emerge
organically. :)

Peter

-- 
Peter Saint-Andre
https://stpeter.im/

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